Viable's platform empowers you to deeply understand your audience and track weekly changes based on your real-world actions. Customers use our insights to increase NPS, reduce support ticket volumes, optimize product time-to-market, and save on operating costs by automating feedback analysis.
Our natural-language reports are filled with such deep analysis and actionable insights, you'll be convinced a human wrote them.
Make decisions faster with analysis that requires no spreadsheets.
You shouldn’t be slowed down by SQL queries to get answers from your data; skip the pivot tables and make data-driven decisions faster. Just sync your data and let our AI take care of the hard part — we promise its human-level analysis will wow you.
Gain limitless potential for every department.
Use Viable to analyze sales call transcripts, customer support tickets, market research, employee surveys, and more. Our platform includes unlimited seats and integrations at every tier, no matter the size of your company. You just need 500 datapoints to get started.
Dig deep into who, what, where, and why with metadata.
Each section of our report includes details on the people discussing that theme. Our AI uses customer traits and metadata to run true analysis and make recommendations based on details like NPS scores, customer tiers, region, and more — the same way a human would.
Work with confidence knowing your data is secure.
Viable is SOC 2 Type 2 certified. We offer automated PII redaction and our white-glove service team responds rapidly to custom data management requests.
3.8M
Datapoints processed
37K
Themes identified by our AI
4K+
Questions answered
Key Stats on Viable
Viable was founded in 2021. Headquartered in Silicon Valley, with customers in North America and Europe. To date we have had 3.8 million datapoints processed, 37,000 themes identified by our AI, and over 4,000 questions answered for our customers.
We integrate directly with leading platforms like Zendesk, Intercom, or Front for customer support; Delighted for surveys; Gong for call transcripts; the app stores for product reviews; and many more. You can add data from virtually any source via Zapier and even import CSV files.
You shouldn’t be slowed down by SQL queries to get answers from your data; skip the pivot tables and make data-driven decisions faster. Just sync your data and let our AI take care of the hard part — we promise its human-level analysis will wow you.
Make decisions faster with analysis that requires no spreadsheets.
You shouldn’t be slowed down by SQL queries to get answers from your data; skip the pivot tables and make data-driven decisions faster. Just sync your data and let our AI take care of the hard part — we promise its human-level analysis will wow you.
Gain limitless potential for every department.
Use Viable to analyze sales call transcripts, customer support tickets, market research, employee surveys, and more. Our platform includes unlimited seats and integrations at every tier, no matter the size of your company. You just need 500 datapoints to get started.
Dig deep into who, what, where, and why with metadata.
Each section of our report includes details on the people discussing that theme. Our AI uses customer traits and metadata to run true analysis and make recommendations based on details like NPS scores, customer tiers, region, and more — the same way a human would.
Work with confidence knowing your data is secure.
Viable is SOC 2 Type 2 certified. We offer automated PII redaction and our white-glove service team responds rapidly to custom data management requests.
Ready to get discover deep insights effortlessly?
Don't just take our word for it. Unveil the story behind your data with Viable's Generative Analysis. Schedule a demo today.
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