"Viable has been working closely with OpenAI for nearly three years to develop AI models that can analyze data on a scale that was previously impossible... becoming an essential tool for businesses that want to make data-driven decisions based on the entirety of their data, not just easy-to-measure quantitative KPIs. Viable is able to deliver insights that are accurate, nuanced, and actionable, helping their customers stay ahead of the competition.
Aggregate.
Build a customer-obsessed culture with unlimited access for all.
- Automatically gather data from multiple sources into one unified platform.
- Share unlimited seats with every person at your company.
- Seamlessly integrate with popular tools like Zendesk and Intercom.
![](https://cdn.prod.website-files.com/6196dd6b35efc9b39583b200/6578a65d1d41e37c3ea7bea2_Aggregate.webp)
![](https://cdn.prod.website-files.com/6196dd6b35efc9b39583b200/6578a65d4ec3da266ed12982_Analyze.webp)
Analyze.
Unlock powerful insights with our 9 proprietary AI models and GPT-4.
- Increase customer satisfaction by surfacing the most urgent topics without any manual analysis.
- Drive product innovation and customer growth – while saving hundreds of hours.
- Work with confidence knowing your data is secure – Viable is SOC 2 Type 2 certified and compliant with GDPR & CCPA.
Act.
Turn insights into impactful actions with precision and ease.
- Gain rich insights tailored to your unique business objectives by instructing our AI on what matters to you.
- Boost NPS, reduce support volumes, eliminate churn, and more with custom analysis.
- Rapidly prioritize key areas for immediate impact by effortlessly building strategic documents like PRDs.
![](https://cdn.prod.website-files.com/6196dd6b35efc9b39583b200/6578a72a5946b404ac64f36c_Act%20-%20Option%202.webp)
What sets Viable apart?
You can customize the analysis to your unique business objectives in minutes.
Sync your data in minutes
Viable integrates directly with over a dozen leading platforms including Zendesk, Intercom, and Gong. You can add data from virtually any source via Zapier and even import CSV files. Plus, our dynamic 2-way API seamlessly connects with your existing workflows.
Listen, learn, and act on customer feedback
Elevate customer satisfaction with intelligent, directed results that reduce churn while saving you time.
![Kalie Bishop Headhot](https://cdn.prod.website-files.com/6196dd6b35efc9b39583b200/6579180aa4a651c8636b923c_Kalie%20Bishop.webp)
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Struggling to understand your user feedback?
Schedule a time to get your first AI-powered analysis for free.