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OpenAI recognizes Viable's excellence

"Viable has been working closely with OpenAI for nearly three years to develop AI models that can analyze data on a scale that was previously impossible... becoming an essential tool for businesses that want to make data-driven decisions based on the entirety of their data, not just easy-to-measure quantitative KPIs. Viable is able to deliver insights that are accurate, nuanced, and actionable, helping their customers stay ahead of the competition.

Automatically identify themes without any manual taxonomy
Generative analysis tailored to your unique objectives
Instantly generate docs like PRDs, Customer FAQs, and more
Unlimited seats for your team
Weekly thematic analysis
Key metrics impact (CSAT, NPS, etc.)
9 proprietary AI models with GPT-3 and GPT-4
Advanced API access
Dedicated support person
Data backfill
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Sync your data in minutes

Viable integrates directly with over a dozen leading platforms including Zendesk, Intercom, and Gong. You can add data from virtually any source via Zapier and even import CSV files. Plus, our dynamic 2-way API seamlessly connects with your existing workflows.

Listen, learn, and act on customer feedback

Elevate customer satisfaction with intelligent, directed results that reduce churn while saving you time.

Viable is magical. Our process for analyzing qualitative data used to be incredibly manual, and a huge time suck. With their AI, we're able to find the needle in the haystack really easily."
Kalie Bishop Headhot
Kalie Bishop
VP of Support
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"When managing a product, you need a variety of channels for gathering insights… Viable is the ultimate tool in your arsenal to ensure you’re listening to your customer feedback and eliminating any blind spots."
Si Dhanak headshot
Si Dhanak
VP Product at Latch
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Struggling to understand your user feedback?

Book a demo to get AI powered analysis with your own data.

Book a demo to set up your free account and get AI-powered analysis with your own data