In fast-paced businesses with time constraints and limited budgets, leaders often don't interact with customers directly on a regular basis. Gaining valuable user insights and building a customer-centric culture in this environment can be a challenge.
As a user research professional, you advocate a habit of using customer insights in all strategic decisions. However, the manual and disjointed work of extracting insights from user interviews, help desk tickets, social media channels, online reviews, surveys, and more can slow you down, especially for projects with short sprints.Viable
clears that bottleneck by doing the time-consuming work of sorting, filtering, tagging, counting, and analyzing all that data, allowing you to focus on actioning meaningful insights. Our sophisticated AI engine can help you save time and foster a more user-centric mindset across your organization, empowering you to make data-driven decisions without compromising on efficiency or quality.