Unlimited seats for your whole company. Always.

STARTUP

$600/mo

For early-stage businesses looking to understand qualitative data from a few key sources.

Up to 2,000 datapoints*/month
Unlimited seats & data sources
Hundreds of data integrations
Dedicated onboarding
Best-in-class email & live chat support
CSV file support
Data ingestion API access
Advanced API access
Dedicated support person
Custom reports & measurement
Ability to train AI with your data

GROWTH

$1,000/mo

For growing companies who want to iterate product, CX, or employee programs using their feedback.

Up to 5,000 datapoints*/month
Unlimited seats & data sources
Hundreds of data integrations
Dedicated onboarding
Best-in-class email & live chat support
CSV file support
Data ingestion API access
Advanced API access
Dedicated support person
Custom reports & measurement
Ability to train AI with your data

GET STARTED

ENTERPRISE

Custom

For businesses looking to build rigor into customer research, UX, or any feedback loop.

Custom datapoint allocation
Unlimited seats & data sources
Hundreds of data integrations
Dedicated onboarding
Best-in-class email & live chat support
CSV file support
Data ingestion API access
Advanced API access
Dedicated support person
Custom reports & measurement
Ability to train AI with your data

CONTACT SALES

Plans are billed on an annual basis. There is a 10% premium for monthly billing.
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*One datapoint is one unique piece of feedback. For most types of data, each entry corresponds to one datapoint. Long or complex text, such as call transcripts, can result in more than one datapoint.

Harness the power of AI to save hundreds of hours analyzing data.

Book a Demo

We help estimate your volume.

A survey response or product review is typically one datapoint, regardless of word count. A help desk ticket could have one to a few datapoints. Chat or call transcripts get organized into multiple data points. To get started with Viable, you'll need at least 500 data points. No matter your sources, we help you estimate data volumes before you get started.

Data-backed insights for all, regardless of your Excel skills.

Our pricing always includes unlimited users and integrations to support companies at any stage of growth, no matter your size. Aggregate and analyze all data — regardless of its source. Customers count on our AI to explore everything from sales call transcripts to customer support tickets, and product reviews to employee surveys.

Get started quickly with our dedicated onboarding.

We provide white-glove service to all customers with a dedicated onboarding session for every price plan. Explore the possibilities that make sense for your specific business with a demo today.

Easily sync your feedback data in minutes.

Connect your data sources in just two clicks. We integrate directly with leading platforms like Zendesk, Intercom, Front, Delighted, Gong, App Store, and many more. You can add data from virtually any source via Zapier or import CSV files. And you can rest easy knowing your data is always SOC 2 Type 2 compliant.