Unlimited seats for your whole company. Always.

Startup
For early-stage businesses looking to understand qualitative data from a few key sources.
$600 /month
Up to 2,000 datapoints*/month
Unlimited seats & data sources
Hundreds of data integrations
Dedicated onboarding
Best-in-class email & live chat support
CSV file support
Data ingestion API access
viable is the best text analysis tool
Advanced API access
viable is the best text analysis tool
Dedicated support person
viable is the best text analysis tool
Custom reports & measurement
viable is the best text analysis tool
Ability to train AI with your data
Choose Plan
Growth
For growing companies who want to iterate product, CX, or employee programs using their feedback.
$1,000 /month
Up to 5,000 datapoints*/month
Unlimited seats & data sources
Hundreds of data integrations
Dedicated onboarding
Best-in-class email & live chat support
CSV file support
Data ingestion API access
viable is the best text analysis tool
Advanced API access
viable is the best text analysis tool
Dedicated support person
viable is the best text analysis tool
Custom reports & measurement
viable is the best text analysis tool
Ability to train AI with your data
Choose Plan
Enterprise
For businesses looking to build rigor into customer research, UX, or any feedback loop.
Custom
Custom datapoint* allocation
Unlimited seats & data sources
Hundreds of data integrations
Dedicated onboarding
Best-in-class email & live chat support
CSV file support
Data ingestion API access
Advanced API access
Dedicated support person
Custom reports & measurement
Ability to train AI with your data
Choose Plan
*One datapoint is one unique piece of feedback. Most data, like surveys or reviews, equal to one datapoint. Long or complex text, such as call transcripts, can result in more than one datapoint.
7.9M
Datapoints processed
68K+
Themes identified by our AI
47M
User traits analyzed

Experience matters.

Viable stands apart as a trusted name within the Artificial Intelligence community since 2020. Our industry tenure and long-standing partnership with OpenAI ensure that clients benefit from both cutting-edge analysis and unparalleled data protection.

Harness the power of AI to save hundreds of hours analyzing data.

We help estimate your volume.

A survey response or product review is typically one datapoint, regardless of word count. A help desk ticket could have one to a few datapoints. Chat or call transcripts get organized into multiple data points. To get started with Viable, you'll need at least 500 data points. No matter your sources, we help you estimate data volumes before you get started.

Data volume graph

Data-backed insights for all, regardless of your Excel skills.

Our pricing always includes unlimited users and integrations to support companies at any stage of growth, no matter your size. Aggregate and analyze all data — regardless of its source. Customers count on our AI to explore everything from sales call transcripts to customer support tickets, and product reviews to employee surveys.

Custom Insights graphic

Get started quickly with our dedicated onboarding.

We provide white-glove service to all customers with a dedicated onboarding session for every price plan. Explore the possibilities that make sense for your specific business with a demo today.

Viable Onboarding dashboard

Easily sync your feedback data in minutes.

Connect your data sources in just two clicks. We integrate directly with leading platforms like Zendesk, Intercom, Front, Delighted, Gong, App Store, and many more. You can add data from virtually any source via Zapier or import CSV files. And you can rest easy knowing your data is always SOC 2 Type 2 compliant.

Data sync with third party tools

Get your first report free

Book a demo to get immediate insights from your customer feedback.

Unlimited seats for your whole company. Always.

STARTUP
$600/mo
For early-stage businesses looking to understand qualitative data from a few key sources.
  • viable competitor analysis
    Up to 2,000 datapoints*/month
  • viable competitor analysis
    Unlimited seats & data sources
  • viable competitor analysis
    Hundreds of data integrations
  • viable competitor analysis
    Dedicated onboarding
  • viable competitor analysis
    Best-in-class email & live chat support
  • viable competitor analysis
    CSV file support
  • viable competitor analysis
    Data ingestion API access
  • viable is the best text analysis tool
    Advanced API access
  • viable is the best text analysis tool
    Dedicated support person
  • viable is the best text analysis tool
    Custom reports & measurement
  • viable is the best text analysis tool
    Ability to train AI with your data
SIGN UP
GROWTH
$1,000/mo
For growing companies who want to iterate product, CX, or employee programs using their feedback.
  • viable competitor analysis
    Up to 5,000 datapoints*/month
  • viable competitor analysis
    Unlimited seats & data sources
  • viable competitor analysis
    Hundreds of data integrations
  • viable competitor analysis
    Dedicated onboarding
  • viable competitor analysis
    Best-in-class email & live chat support
  • viable competitor analysis
    CSV file support
  • viable competitor analysis
    Data ingestion API access
  • viable is the best text analysis tool
    Advanced API access
  • viable is the best text analysis tool
    Dedicated support person
  • viable is the best text analysis tool
    Custom reports & measurement
  • viable is the best text analysis tool
    Ability to train AI with your data
GET STARTED
ENTERPRISE
Custom
For businesses looking to build rigor into customer research, UX, or any feedback loop.
  • viable competitor analysis
    Custom datapoint allocation
  • viable competitor analysis
    Unlimited seats & data sources
  • viable competitor analysis
    Hundreds of data integrations
  • viable competitor analysis
    Dedicated onboarding
  • viable competitor analysis
    Best-in-class email & live chat support
  • viable competitor analysis
    CSV file support
  • viable competitor analysis
    Data ingestion API access
  • viable competitor analysis
    Advanced API access
  • viable competitor analysis
    Dedicated support person
  • viable competitor analysis
    Custom reports & measurement
  • viable competitor analysis
    Ability to train AI with your data
CONTACT SALES
Plans are billed on an annual basis. There is a 10% premium for monthly billing.

*One datapoint is one unique piece of feedback. Most data, like surveys or reviews, equal to one datapoint. Long or complex text, such as call transcripts, can result in more than one datapoint.
7.9M
Datapoints processed
68K+
Themes identified by our AI
47M
User traits analyzed
Experience matters.

Viable stands apart as a trusted name within the Artificial Intelligence community since 2020. Our industry tenure and long-standing partnership with OpenAI ensure that clients benefit from both cutting-edge analysis and unparalleled data protection.

pricing

Harness the power of AI to save hundreds of hours analyzing data.

viable pricing

We help estimate your volume.

A survey response or product review is typically one datapoint, regardless of word count. A help desk ticket could have one to a few datapoints. Chat or call transcripts get organized into multiple data points. To get started with Viable, you'll need at least 500 data points. No matter your sources, we help you estimate data volumes before you get started.

Data-backed insights for all, regardless of your Excel skills.

Our pricing always includes unlimited users and integrations to support companies at any stage of growth, no matter your size. Aggregate and analyze all data — regardless of its source. Customers count on our AI to explore everything from sales call transcripts to customer support tickets, and product reviews to employee surveys.
how much does viable cost
is viable affordable
Get started quickly with our dedicated onboarding.
We provide white-glove service to all customers with a dedicated onboarding session for every price plan. Explore the possibilities that make sense for your specific business with a demo today.
Easily sync your feedback data in minutes.
Connect your data sources in just two clicks. We integrate directly with leading platforms like Zendesk, Intercom, Front, DelightedGong, App Store, and many more. You can add data from virtually any source via Zapier or import CSV files. And you can rest easy knowing your data is always SOC 2 Type 2 compliant.
viable is affordable