The History of Viable
When Dan identifies a universally-needed process bogged down by manual tasks, his instinct is to innovate. Partnering with Jeff, his twin brother and co-founder, they conceptualized a tool to revolutionize that process for businesses globally.
In January 2020, Viable emerged. With merely an idea and a few mockups, they secured investment, aligning with giants like Craft Ventures and Javelin Partners. Notably, industry leaders like Rahul Vohra, David Sacks, and a slew of visionaries saw the transformative potential of Viable.
By June 2020, Viable was unveiled to the world. Its debut on ProductHunt initially attracted a wave of startups. But a trend began to emerge: larger, seasoned enterprises began to adopt Viable. These corporations, with their vast repositories of qualitative data, sought an advanced tool to delve into and derive insights from this data.
Recognizing this shift, Viable honed its trajectory. Remaining rooted in customer feedback, they crafted a system to not just aggregate, but intricately analyze feedback. This entailed in-depth topic extraction, nuanced sentiment assessment, and pinpoint metadata analysis, streamlining the entire feedback navigation process.
The next leap forward was fine-tuning GPT-3, enabling Viable to introduce an intuitive Q&A system for customer feedback. Now, users could pose questions in natural language and receive a GPT-3 crafted answer, all grounded in the extensive customer data that Viable had organized. With such continuous innovation, Viable stands at the forefront of the AI industry, setting new benchmarks for excellence.
We couldn’t have done it without the support of these wonderful people.