Click Continue and then sign into your G2 Crowd account
Test your trigger
Setting up the Action
Select Viable as the Action app
Then select Ingest Datapoint as the action event
Continue to sign into Viable. You’ll need your Viable API key (in Viable it’s in Admin >> Integrations tab).
Under Set up action, choose the open ended answers field you want to analyze. Note that you should set up a Zap for each open ended field (What do you like best? What do you dislike? Recommendations to others? What problems are you trying to solve?, etc). Otherwise combining multiple questions in a single Zap will likely result in more generic analysis.
For Text, type in the question first, and then choose the open ended field you want to analyze. This way your analysis in Viable will contain the question along with the answer so you have context. E.g. for What do you like best?, type ‘What do you like best?’ and then choose Comment Answers Love Text. See below image.