Then choose Feedback Submitted or Updated as the trigger event
Click Continue and then sign into your Promoter.io account
Choose your Promoter.io account and click Continue
Under Set up trigger, select what you'd like to analyze. Click Continue.
Test your trigger
Setting up the Action
Select Viable as the Action app
Sign into your Viable account with your API Key (open a separate tab, sign into Viable, go to Admin, then the Integrations tab. The API Key is at the bottom).
Then select Ingest Datapoint as the action event
Choose Viable as the account
Under Set up action choose the fields you want to analyze. We recommend you set up a separate Zap for each free text question/response. (We do not recommend setting up a Zap for multiple choice or single choice questions.) Sending all questions via a single Zap will likely result in more generic answers in Viable.
For Text, choose the feedback free text field you want to analyze
For Created at, choose the timestamp or time/date submission field
For End user email, choose the email address field. If none, enter Anonymous.