SurveySparrow Zap For Viable

SurveySparrow Zap For Viable

Creating a Zap that connects SurveySparrow to Viable

You can instantly analyze customer survey responses from SurveySparrow by sending open ended responses to Viable via Zapier.

To get started, click Make a Zap in Zapier and follow the steps below.

Setting up the Trigger

  • Choose SurveySparrow as the trigger >> app event
  • Then choose New Submission as the trigger event
  • Click Continue and then sign into your SurveySparrow account
  • Under Set up trigger, select what you'd like to analyze. Click Continue.
  • Test your trigger

Setting up the Action

  • Select Viable as the Action app
  • Then select Ingest Datapoint as the action event

Under Set up action choose the fields you want to analyze. We recommend you set up a separate Zap for each free text question/response. (We do not recommend setting up a Zap for multiple choice or single choice questions.) Sending all questions via a single Zap will likely result in more generic answers in Viable.

  • For Text, choose the survey response free text field you want to analyze
  • For Created at, choose the timestamp or submission date/time field
  • For End user email, choose the email address field. If none, enter Anonymous.
  • Click Continue
  • Test the action

You should be ready to turn on the Zap.

SurveySparrow Zap For Viable
Viable Team, March 08, 2021
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